We're here to help
Pack Performance Support
Get help with your account, company access, performance records, or the app.
Contact Pack
admin@packpreformance.comThis inbox is regularly checked. Pack Performance is operated by Cade Patrick.
Sign-in or app problems
Include these details so we can investigate:
- Your company name and account email.
- Your device model and app version or release number.
- What you were trying to do, what happened, and any error message.
Never send your password. Remove customer information and other people's personal details from screenshots.
Company settings and performance records
Your company owner or manager can help with location assignments, staff access, goals, and correcting performance entries. Contact Pack support if a technical problem prevents them from making a correction.
Inappropriate content or privacy concerns
Contact Pack support with the company or location, the date and time, and a brief description. Avoid forwarding sensitive content unnecessarily.
You can also contact this inbox with questions about how Pack handles your information.
Account deletion
In the app, open My settings → Account → Delete my account. You can also request account and associated data deletion on our website without installing or signing in to the app. Keep your private deletion-status link after confirming the request.